Having thoroughly enjoyed Terry Gross’ <a href=”http://www.npr.org/templates/rundowns/rundown.php?prgId=13&agg=0&prgDate=03-28-2007&

I seem to see too many movies to write a review of each, but this one is priceless.

In the lives of Ashoke, Ashima, and their son, we are g

I don’t know who first said it, but in developing almost any skill, the following stages apply:

1. You don't know the rules.

On my most re

On Wednesday, February 14th, I delivered a webinar entitled ROI, Risk and Real Options in One Page. Russell Foy and Suzannah Baum o

Greg Hughes had an insightful, ref

In the corporate environment, managers often refer to employees as “resources”. I believe that referring to people in this way is dehumanizi

Some of my recent posts reflect my thinking about unlocking value.

In thinking about unlocking value, I have understood what investment ban

I am frequently approached by new businesses with products or services to sell, and I always ask them who their competitors are. I want to k

I continue to encounter businesses, generally start-up companies, that make the fundamental mistake of choosing too broad a target market. T

There are only two problems in life:

1. you know what you want and you don't know how to get it; and/or
2. you don't know what

The True Gentleman is the man whose conduct proceeds from good will and an acute sense of p

Overcoming the difficulties of the problem-solving approach

Teaser

Assuming the prospect has not already arrived

Overcoming the difficulties of the problem solving approach

History

Let us assume at this point that you and the

Overcoming the difficulties of the problem-solving approach

Vision

After you have established empathic rapport,

Overcoming the difficulties of the problem-solving approach

Empathy

Although you may see a problem, you must not

Overcoming the difficulties of the problem-solving approach

The Quick Fix

A drug dealer gives an addict a dose o

Overcoming the difficulties of the problem-solving approach

Premature Elucidation

A common problem I have experi

Amateur linguists will enjoy a couple of humorous articles NPR had on Hinglish, the combination of Hindi and English, as it is spok

Overcoming the difficulties of the problem-solving approach

Problem-Solving Problems

Problems fall in one of two

Overcoming the difficulties of the problem-solving approach

This essay is not about creative problem-solving. This essay is about

To any one who has had trouble accessing this site over the last few weeks, my apologies.

I was running this server from home, and switched

John Carroll, columnist for the San Francisco Chronicle, had some nic

At Torrefazione Italia, the cafe chain taken over and then closed down by Starbucks, the baristas would make a signature swoosh pattern in t

The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of dou