NUMMI: The Rise and Fall of Toyota and GM

This is the best piece of business journalism I’ve encountered in years…a fresh take on a famous case. The only thing missing seems to be a suitable homage to W. E. Deming, the American who taught the Japanese their methods in the first place.

“Toyota execs believed their system would turn bad workers into good ones.”…and it did.

[MP3 for download]

Tags: Business, Philosophy

Updated at: 31 March 2010 8:03 AM